Privacy Policy


These general Terms and Conditions ("Terms and Conditions" or "T&C") shall be valid for all betting games offered by WAZIBET. WAZIBET is a trademark registered and owned by Silicon Solutions Limited, company registered under Kenyan Laws and hereinafter the name WAZIBET shall synonymously be used with SILICON SOLUTIONS LIMITED.

By using our SMS and/or visiting any section of the Website, or by opening an account with WAZIBET through the Website, or SMS, you agree to be bound by the Terms and Conditions. WAZIBET reserves the right to change these Terms and Conditions at any time and without prior notice and will endeavor to inform you about major modifications to the Terms and Conditions. We may need to change the Terms of Use from time to time for a number of reasons, including (without limitation) for commercial reasons, to comply with law or regulations, to comply with instructions, guidance or recommendations from a regulatory body, or for customer service reasons.

The user is responsible in ensuring that they don’t infringe on any laws in their jurisdiction when opening an account and conducting business with WAZIBET at all times during the subsistence of their subscription/ participation.

WAZIBET will accept no liability from third parties whatsoever, resulting from you providing incorrect or false data.

One customer may open only one account. Should we identify any customer with more than one account, we reserve the right to close these accounts. If WAZIBET detects multiple accounts which have been setup deliberately with misleading information, have displayed criminal behavior, or if WAZIBET concludes that the account-owner has fraudulent intentions, WAZIBET shall be entitled to close the accounts and confiscate all funds, including initial deposit.

WAZIBET reserves the right to undertake the following:
  1. Verify your identity
  2. Verify your gaming activity
  3. Conduct security and other internal procedures in relation to your account
  4. Ensure that prizes offered and award procedures have been adhered to
  5. Disclose winners' personal information (name, images etc) on any media platform for marketing purposes

Notwithstanding anything contained in these Terms and Conditions, the Customer's winnings shall be subject to the governing regulations in the Republic of Kenya and this shall include but not be limited to applicable taxes and levies.

DEFINITIONS

In these rules the following words have the following meanings unless the context requires otherwise.

A bet can include one or more predictions. A bet on one outcome is a single. A bet on many different outcomes is a multiple.

Odds or Price means the return on the money staked should the prediction recorded in a Bet be correct. A winning price of 2 would return double to the stake to the customer.
Customer means anyone placing a bet with WAZIBET or any other services hosted or sponsored by said company.

User means anyone using this service.

Full time (FT) means the point when the official 90 minutes of a full match has elapsed plus any 'Injury Time' that the referee chooses to add and shall NOT include scheduled extra time (two half times of 15 minutes each), penalty shoot-outs etc.

VOID means that for one reason or another the bet is not acceptable to WAZIBET. In these cases, this bet is settled at the price of 1. In the case of a single bet this would mean the stake is returned to the customer.

  1. IDENTITY OF CUSTOMERS
  2. Your mobile phone number is your identity. The identity of customers is determined by mobile phone number. We strongly encourage all customers to sign up for identity programs administered by the mobile phone companies. We use mobile phone numbers to uniquely identify customers and their account details. If transactions are made via your phone by someone who is not the registered user, the registered user will remain liable for their transactions. In addition, we cannot do account transactions for accounts which are not identical to the phone number. This means that you cannot, for example, ask to be paid out on a different number other than the number you have placed a bet with; also you cannot send money to us and request that this is placed in a different account. In addition to your phone number your initial transaction will initiate the creation of a virtual account to which all monies added to the cause of betting will be held. Note: This is not a standard banking account and it shall not be used to keep money other than the use to place bets.
  3. AGE RESTRICTION
  4. The Law prohibits under 18 year olds from betting. We may at any time ask you to confirm your age. You indemnify us of any damages if you deceive us or misrepresent your age. Underage clients will have their accounts closed immediately and any balances forfeit. We may also suspend ANY account for any reason and ask you to come with ID to one of our offices or agents to prove age, and identity. Individuals suspecting underage gambling are encouraged to report this to us immediately on our customer service number or via email to [email protected]
  5. ACCOUNT SECURITY
  6. Customers are the registered user of their mobile number and Account. Customers are responsible for the security of their phone numbers, Account details and their mobile money accounts. We strongly recommend that customers do not disclose any security sensitive information to any other person. In the event that an unauthorized person uses a customer's phone for betting or money transactions to us, the registered user remains responsible.
    We may also ask you to identify yourself and collect your winnings at one of our premises if we so require.
  7. PRICING
  8. Customers will incur charges when using SMS services. We keep these as low as possible, currently at Ksh.3 for each SMS you receive from us on any of the participating networks. The minimum bet amount is Kshs. 50 for single bets and multibets. Jackpot betting is at a fixed stake of Kshs. 50. The minimum bet amount and fixed stake for jackpot may change from time to time and customers shall bear the responsibility to confirm and update themselves with the said changes.
  9. ACCEPTANCE AND VALIDATION OF BETS
  10. All football bets will be settled on 90 minutes’ play (also referred to as Full-time and normal time). This denotes the period of play which includes time added by the Referee for injuries and other stoppages. This does not include scheduled extra time, or Penalty shoot-outs, if played.

    In matches where penalty shoot outs or extra time are due to take place, all bets are settled on 90 minutes unless an Outright price is specifically requested and confirmed at the time the bet is placed.

    Where WAZIBET have not quoted prices on a match, any single bet on that match will be void and treated as a non-runner in multiple bets.

    If any team starts a 90-minute competitive game with less than 11 players, all bets on that match will be made void.

  11. LATE BETS
  12. Bets can only be placed on the outcome of a future event, unless we are offering special 'betting in-running prices' for that event. If WAZIBET mistakenly accepts a bet for an event that has already started then the bet will be void and your stake returned, except in the following circumstances: - Where bets are taken after the start of an event, bets will stand if nothing has happened which would significantly alter the chances of the selection winning or losing.

    All bets placed after the result of an event is known will be void win or lose. Internet bets include bets placed on any of our remote channels including our www.WAZIBET.CO.KE website and via SMS. In the case of such bets, the bet is struck when a bet id or receipt exists in our back end systems or database. We may refuse to take bets placed if they are deemed wrong or mistaken.

  13. BET CANCELLATION
  14. You can cancel a bet ten(10) minutes after placing that particular bet. This should be before the kick-off time of a match(es) selected in that bet. The maximum number of bets that can be cancelled in a day is three(3).

    To cancel a bet on SMS, send CANCEL#BET ID to 29505. You can also cancel a bet by logging into the website, www.WAZIBET.CO.KE, 'My Bets' then select the particular Bet ID you want to cancel, click on "Cancel Bet' and then confirm.

  15. ACCOUNT CORRECTIONS
  16. WAZIBET has the right to recover from you any amount overpaid and has your authority to adjust your account to reflect the true outcome and rectify the mistake. An example of such a mistake might be where a price is incorrect, a bet is late (see Acceptance and Validation of Bets), where a maximum payout limit has been reached and paid out erroneously or where we enter a result of an event incorrectly.

  17. DISPUTES
  18. If you have a complaint; you can email customer support on [email protected] and if your query or complaint is not resolved, you can ask for the matter to be escalated to the Head of Betting Operations. The Head of Betting Operations will investigate and contact you back with a resolution within 48 hours. You will be given the name and status of the people to whom your query/complaint has been referred. If you remain dissatisfied, we may agree with you to refer the matter to an independent third body for arbitration.

    WAZIBET will at all times apply best efforts to resolve a reported matter promptly. If you have a query with regard to any transaction, you may also contact WAZIBET at [email protected] with details of the query. WAZIBET will review any queried or disputed transactions.

    If for some reason you are not satisfied with the resolution of the complaint by the Company, you can complain to the Betting Control and Licensing Board ("BCLB"). Kindly note that by contacting the BCLB you are confirming that you have not breached any of the WAZIBET Terms and Conditions as agreed to by you upon registration to our service.

    In all other times where a dispute arises, parties shall refer the matter for Arbitration by a single arbitrator agreed by the parities where the chosen venue shall be Nairobi. Where there is no agreement each party shall appoint an arbitrator and the nominated arbitrators shall appoint a single arbitrator and where they are unable to agree the Chairman for the time being of the Kenyan Chapter of Chartered Institute of Arbitrators shall appoint one.

    In all other times where a dispute arises, parties shall refer the matter for Arbitration by a single arbitrator agreed by the parities where the chosen venue shall be Nairobi. Where there is no agreement each party shall appoint an arbitrator and the nominated arbitrators shall appoint a single arbitrator and where they are unable to agree the Chairman for the time being of the Kenyan Chapter of Chartered Institute of Arbitrators shall appoint one.

    Offensive or rude language, as well as malicious or damaging comments, will not be tolerated while contacting our staff or while discussing our products and services in any media, social network or forum. Any infringement of this policy will result in a suspension of the Account or in every additional action as may be required in order to ensure compliance.

  19. ERRORS
  20. WAZIBET makes every effort to ensure that we do not make errors in accepting bets. However, if as a result of human error or system problems a bet is accepted at a price (which includes the odds, handicap provisions, and other terms and conditions or details of the bet) that is: materially different from those available in the general market at the time the bet was made; or clearly incorrect given the chance of the event occurring at the time the bet was made then WAZIBET will pay winnings at the correct price.

    To establish the correct price WAZIBET will consider prices available in the general market at the time the bet was made, including the prices offered by other bookmakers operating in the same market.

    Examples of circumstances where this would apply are:
    - the price is recorded as 100 -1 when the price on offer in the general market is 10-1
    - the margins for handicap betting have been reversed

    If a bet is accepted in error by WAZIBET on an event or outcome for which no WAZIBET prices are available, the bet will be void and your stake returned.

    A bet accepted on the website or via SMS does not constitute a legally binding contract between the customer and us. The prices we offer on all outcomes on display on this website take the form of an advertisement rather than a contractual term. If we offer mistaken prices, then we are entitled to decline any bet placed at those prices at any time. In such instances we will void the bet and return the stake money.

    Any results or scores displayed on the site for example during betting in play are for guidance purposes only.

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Not for persons under the age of 18 years. Play responsibly

Terms and conditions apply. Legal and Compliance. This platform is open only to persons over the age of 18 years. Bet responsibly. Gambling may have adverse effects if not under- taken in moderation. License: Silicon Solutions Limited, the provider of this website, is licensed by BCLB (Betting Control & Licensing Board of Kenya) under the Betting, Lotteries & Gaming Act, Cap 131, Laws of Kenya under License Number 0000213.